Contact Us
Effective date: September 11, 2026
The gocontigo support team can assist with product information, orders, payment, shipping, tracking, cancellations, returns, exchanges, refunds, and privacy requests.
Customer Support Hours
Monday to Friday, 9:00 AM–5:00 PM Pacific Time (America/Chicago), excluding U.S. public holidays. Messages received outside these hours are reviewed on the next business day.
How to Reach Us
Email: kubarago603@gmail.com
Telephone: 351-514-9639
Physical address: 124 Tower Cir, Carlisle, Pennsylvania, 17013, United States
Order, Return, and Privacy Messages
Include the order number when asking about a purchase. Contact us before sending a return so we can approve the request and issue a free prepaid label. For a privacy opt-out, use “Do Not Sell or Share My Personal Information” as the email subject or state that request by phone or mail.
Store and Product Scope
Contact Page: This page covers purchases from the gocontigo storefront, including mugs, bottles, tumblers, reusable water bottles, insulated drinkware, replacement lids, and related accessories.
Before purchase, use the applicable product page to confirm capacity, dimensions, materials, insulation, lid features, care, and included parts.
Merchant Information
Brand and store name: gocontigo
Contact email: kubarago603@gmail.com
Telephone: 351-514-9639
Physical address: 124 Tower Cir, Carlisle, Pennsylvania, 17013, United States